Answers to frequently asked questions about Medical Assistance Plans (Medicaid and PeachCare for Kids®), Healthcare Facility Regulation, and State Health Benefit Plan.
Information regarding Medicaid eligibility can be found here. Information regarding PeachCare for Kids® eligibility can be found here.
To request a copy of your Medicaid or PeachCare for Kids® ID card, please call 1-866-211-0950 and choose option ‘3’.
You can search for providers accepting Georgia Medicaid/PeachCare for Kids® here or by calling our Powerline at 1-800-822-2539.
To schedule transportation, members must contact the NEMT Broker serving their area. For additional information, including a listing of counties covered by each broker and the corresponding phone numbers, please visit: here.
Please call the Member Call Center at 1-866-211-0950. Information on provider enrollment can be found here.GaMap2Care is an interactive website that allows users to search for facilities by type and location. It also provides access to inspection reports for licensed facilities.
To become a member of SHBP, you must be a Georgia state employee, public school teacher, non-certificated employee, or retiree of any of the above whose employer participates in the SHBP. More details can be found here.
Contact SHBP Member Services via email at [email protected] or by phone at 1-800-610-1863. SHBP member rates for both active employees and retirees can be found here. The enrollment portal can be found here.To appeal a medical claim, contact your Medical Claims Administrator at the number listed on the back of your insurance card. Information on appealing an eligibility or enrollment decision can be found here.
If you did not find an answer to your question in the Constituent Services FAQs, kindly contact Constituent Services. Please note the phone, email, or webpage below.
Constituent Services
The Department of Community Health has designated an Open Records Officer to review all requests submitted to the department. For assistance with Open Records, please view more Open Records information here.